Open Your Eyes
performed by Snow Patrol
(Song)

Jim convinces Dwight that he needs to choose someone to act as an Assistant to the Assistant Regional Manager; the two subsequently hold tryouts for the position. After her daycare turns away her child, Angela is forced to bring her kid to work. Andy auditions for "The Next Great A Cappella Sensation".

Cristina meets Burke's parents, in the most awkward of circumstances; Izzie begins baking to comfort herself; Addison takes a break from her hospital duties and gets drunk; Richard discovers Callie living in the hospital; and a surgical patient lives what may be her last day to the fullest. Meredith makes a proposal to Derek and Finn.

The team reopens a 2006 triple homicide when the only survivor of the shooting begins to remember details about the night her entire family was gunned down. The victims are seen by their daughter/sister in the police station. The killer shoots Rush and Lt. Stillman before being shot and killed by Valens.

More than one member of the Walker family suspects she might be pregnant, Nora offers to take her aging mother in when it's discovered she has dementia, and Luc gets an exciting delivery in the mail.