Each episode features a high-positioned executive or the owner of a corporation going undercover as an entry-level employee in their own company. The executive changes appearance and assumes an alias and fictional back-story. The fictitious explanation for the accompanying camera crew is that the executive is being filmed as part of a documentary about entry-level workers in a particular industry. They spend approximately one week undercover, working in various areas of the company's operations, with a different job and in most cases a different location each day. The boss is exposed to a series of predicaments with amusing results and invariably spends time getting to know selected company employees, learning about their professional and personal challenges.
At the end of the undercover week, the boss returns to true identity and calls in the selected employees to corporate headquarters. The boss rewards hardworking employees through campaign, promotion or financial rewards. Other employees are given training or better working conditions.