The missing persons team, complete with new recruit Martin, are dispatched to find missing Maggie Cartwright, a twenty-something marketing executive. At first, she appears to have everything, including a successful career and two loving divorced parents, but when the squad, led by Jack, dig deeper, they discover that Maggie was desperately unhappy with several aspects of her life. They also find out that not only did Maggie have an interesting dating history, including a relationship with a married co-worker, but that she was also involved with drugs. The team suspect that Maggie may have been suicidal, but change their minds when an emailed ransom note, complete with proof of life, arrives at Maggie's mother's house. The kidnapper is demanding $1million in return for Maggie's release, and the team must battle against time to save her. Martin makes a crucial mistake on his first day.